1. What OMR Mitra is
OMR Mitra is a mobile application for teachers that reads OMR (MCQ) answer sheets using the phone's camera, scores them against the teacher's answer key, and prepares results and reports. The reading happens entirely on your phone and works offline. This service is provided by the OMR Mitra team ("we", "us") through the Android app and the website omrmitra.in.
2. Your account = your WhatsApp number
- You register once with your name and WhatsApp number, verified by OTP.
- You are responsible for keeping access to that number. If you lose the number, contact us from your registered details and we will help recover the account.
- One pass is for one teacher. Using one account for two teachers is not supported — see the Fair Usage Policy for what happens and why.
3. Passes, trial and payments
- Free trial: a 7-day trial is available once per WhatsApp number, so you can evaluate the app with real work.
- Passes: the app offers a 30-day pass and a 90-day Season Pack. The price you see in the app at the time of payment is the price you pay — no taxes added on top, no hidden charges.
- Payments are processed inside the app by Razorpay. We receive only the payment confirmation and reference — never your card/UPI credentials.
- Activation: a pass activates automatically once payment is confirmed (usually seconds; occasionally a few minutes if banks are slow). If you ever see "payment received — confirming", it is on the way.
- No auto-renewal, ever. We never debit you automatically. When a pass ends, scanning pauses; you recharge only if you want to. Your data stays safe and viewable either way.
- Rewards: Refer & Earn credits are governed by the rules on the Fair Usage Policy page; all credit math happens on our servers.
4. Refunds
A pass is a digital product that activates instantly, so it cannot be "returned". If a payment went wrong, was charged twice, or the app is not working for you, WhatsApp us — we will make it right, including a refund where that's the fair outcome. We would rather lose a sale than keep an unhappy teacher.
5. Your content and your students' data
- Your tests, answer keys, results and roster belong to you. You can ask us to export or delete them any time.
- Sheet photos never leave your phone — see the Privacy Policy.
- You confirm you have the right to process the student data you enter (typical school/tuition use).
6. Acceptable use
- Use the app for lawful teaching and assessment purposes.
- Don't try to break the payment, pass, or reward systems, or resell access.
- Schools: one school's data must not be used to evaluate another school's students.
7. Availability and limits
We work hard to keep OMR Mitra reliable — the checking engine itself runs on your phone and does not depend on our servers or the internet. Online features (payments, cloud backup, the question bank) depend on Firebase/Google Cloud and Razorpay. We may add, change or remove features as the product improves. Our liability for any issue is limited to the amount you paid us in the preceding 3 months.
8. Changes to these terms
If we change these terms we will update the date above and announce it in the app. Continuing to use the app after a change means you accept the updated terms.
9. Governing law
These terms are governed by the laws of India, with courts at Bhuj, Gujarat having jurisdiction.
10. Contact
Anything unclear or unfair? Tell us: support@omrmitra.in or WhatsApp +91 63526 38389. We are a small team that answers personally.